DownTown Brussels

Privacy Policy

DownTown Brussels respects your privacy and is committed to protecting your personal data in compliance with the General Data Protection Regulation (GDPR).

  1. Data We Collect: We collect your name, email address, phone number, and reservation details to manage your booking.
  2. Payment Processing: We do not store your credit card information. All payments are securely processed by Stripe, our third-party payment provider.
  3. How We Use Your Data: Your data is strictly used to confirm your reservation, contact you regarding your booking, and prevent fraudulent bookings. We will not sell your data or use it for marketing without your explicit consent.
  4. Data Retention: Reservation data is kept only as long as necessary for administrative and legal purposes (e.g., tax records for the deposit).
  5. Your Rights: Under GDPR, you have the right to access, rectify, or request the deletion of your personal data. To exercise these rights, please contact management at DownTown Brussels.